Golden BBQ Restaurant

Golden BBQ

112 Caerphilly Rd, Maindee, Cardiff , CF14 4QG

Customer Reviews

 

EXTREMELY POOR. SHOULD BE ZERO ⭐ Ordered wraps and kebabs at 7.05 this evening. Had confirmation email to say food would be arriving by 7.53pm. By 8.30 and 24 phone calls later I eventually got to speak to someone who told me at least half the £18.80 order would be complimentary. Food arrived at 8.45 and when I gave the delivery driver a £10 note there were questions asked where the rest of the money was. I explained to him what had happened and showed him the emails and phone calls and he became quite abusive and threatening, so much so my 7 year old son was woken up and became quite upset. Delivery driver rang the 'boss' and handed me his phone and the 'boss' blamed me for ordering at a busy time and to expect any delivery to arrive late!!! I find it hard how they can be a well respected kebab shop. I've used them many, many times over a many, many years. I have been an extremely loyal customer with Golden BBQ over many years through home delivery and predominantly take aways. I have the emails and phone records to show the exchanges between myself and Golden BBQ from this evening and have heard nothing in the way of an apology or explanation from them since the delivery driver left an hour ago. Very, very disappointed. Ham sandwich instead.
David Latham
Great food everytime!large portions,great quality!
Best takeaway in Cardiff
Good food but always disappointed by the chili sauce. It should be more like a normal take away chili dip. Really ruins the food. It’s more like a chilly con carne. The food is really nice just ruins it. I’d understand if it was a Mexican restaurant but it’s not so I don’t see why you wouldn’t serve a normal chili sauce. Really let’s it down
Jodie
Fabulous. Another top class kebab delivered. As good as you're going to get!!!!
David
best kebabs in Cardiff great service too
steve
Best and very good food :)
Sanchez
Goodservice nice food provide
Jenny lee
 
stars stars stars stars stars